I'm a Patient
BOOK AN APPOINTMENT
For your convenience, book an appointment with our reception
8:00 a.m. to 10:00 p.m. Monday-Saturday
9:00 a.m. to 5:00 p.m. Sunday
PREPARING FOR A VISIT
A valid and completed requisition form, signed and dated by your healthcare provider and a valid health care card with full name and date of birth is essential for your visit to ensure integrity and accuracy.
If health care card is forgotten or expired prior to the visit, we may ask for payment to process the ordered tests.
If test (s) not eligible for coverage under your health care card, we accept cash, visa, Mastercard, and debit card.
PREPARING FOR A TEST
- Fasting Required: Do not eat or drink (except water) for 8-12 hours before the following tests:
Note: Chewing gum and brushing teeth during the fasting period is acceptable.
- GLUCOSE - fasting
- GTT - gestational diabetes confirmation 50g load
- LIPIDS/CHOLESTEROL - if indicated
- AM Cortisol and Testosterone: Collect sample withing 3 hours of waking
- PM Cortisol: Collect sample between 2:00pm to 8:00pm
PREPARING FOR AN ECG TEST
Avoid oily or greasy skin creams and lotions the day of the test because they can keep the electrodes from contacting your skin.
Avoid full-length hosiery, because electrodes need to be placed directly on your legs.
Wear a shirt that you can remove easily to place the leads on your chest.
PATIENT COLLECTED SAMPLES
- Stool Collection: Stool.pdf
- Urine Collection: Urine.pdf
- Specimen Acceptance and Rejection Criteria:
To maintain specimen integrity and validation of patient test results, the laboratory department uses strict and explicit specimen criteria. When criteria are not met, specimen may be rejected, and testing cancelled.
Both test requisition and specimen must have 2 unique patient identifiers; Patient First and Last name, Personal Health Number, Date of Birth, proper labeling of specimen container, correct media/fixative, and quantity.
Samples Delivered by a Patient that will not be accepted:
Specimen stability compromised (temperature and age of the specimen)
Specimen too large for container- a sample is unacceptable when the outside of the container is grossly contaminated with the sample
Contaminated samples (exterior)
Identification on requisition and specimen do not match or inaccurate
Unlabeled, mislabeled or inaccurately labeled specimens
Specimens in incorrect container, fixative and additives
Unsuitable sample – incorrect type of specimen
Specimen collected in expired collection container
Insufficient specimen required for procedure – incorrect amount of urine, stool, bodily fluids
The patient will be asked to repeat the collection, or the ordering physician/healthcare provider may be notified.
I'm a HealthCare Provider
The Medical/Scientific team at the Seymour Health Laboratory is open to consultations from all healthcare providers regarding:
- General information about laboratory testing
- Questions or problems with testing
- Interpretation of clinical decision values
Note: Test results deemed critical will be escalated and the requestor contacted
- Medical Director:
- Dr. Blake Gilks MD
- Phone Number: 604-789-7157
- 1st floor, Jimmy Pattison Pavilion North, Vancouver General Hospital, 910 West 10th Ave., Vancouver, BC V5Z 4E3
- Dr. Mike Nimmo MD
- Phone Number: 604-875-4111 ext. 63961
- Morris Pudek (PhD)
- Phone Number: 604-875-4111 ext. 54578
To ensure quality processing and services at Seymour Health Laboratory, the highlighted fields must be completed by the ordering physician.
The personal information collected on this form is collected under the authority of the Personal Information Protection Act. The personal information is used to provide medical services requested on this requisition. The information collected is used for quality assurance management and disclosed to healthcare practitioners involved in providing care or when required by law. Personal information is protected from unauthorized use and disclosure in accordance with the Personal Information Protection Act and when applicable the Freedom of Information and Protection of Privacy Act and may be used and disclosed only as provided by those Acts.
Refer to the British Columbia-Ministry of Health for more information
STAT Tests Availability
All work in the Seymour Health Laboratory is performed either STAT or ROUTINE. All work ordered
from the Urgent Patient Care Center (UPCC) is considered STAT unless indicated otherwise by the patient’s physician.
In the interest of efficient utilization of laboratory personnel and equipment, all laboratory tests performed in-house may be ordered STAT and reported out no longer than one (1) hour from receipt of specimen. See the list of tests available as STAT at Seymour Health UPCC Laboratory here: STAT_Tests_Availability.pdf
Tests marked as ASAP will be processed within two (2) hours from receipt of specimen. Routine tests will have a turnaround time of one (I) working day, with the exception of those tests not performed in-house and sent to a reference lab.
Seymour Health Urgent Primary Care Centre (UPCC): Laboratory Test Directory:
This information is provided to assist our clients in collecting high quality specimens that meet integrity guidelines and ensure accurate test results.
PLEASE NOTE: All specimens must be clearly labeled with 2 patient identifiers including full name AND date of birth or health card number.
Testing not found here may be available via our send out program. For questions or comments about the linked directory please contact Margaret Green at: firstname.lastname@example.org